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Shipping Policy

Shipping for Small Products (Carbon Balancer Series)

We ship our small products, such as the Carbon Balancer series, internationally from Japan using EMS (Express Mail Service). Delivery times vary depending on the destination country.
If the item is in stock, we typically ship within 5 business days.
You will receive email updates regarding estimated delivery times and tracking information once your order is processed.

Shipping for Large Products
(ZEN Ganbanyoku Stone Spa, Healing Stone Couch, Meditation Hot Bath)

Large items are shipped from Japanese ports via an international logistics company.
These items are made to order and production begins after the payment is confirmed.

Estimated Production Times:

  • ZEN Ganbanyoku Stone Spa: 45–60 days
  • Healing Stone Couch: 45–60 days
  • Meditation Hot Bath: 60–90 days

Shipping time varies depending on the destination country and logistics route.
We will provide shipping updates and estimated arrival dates by email throughout the process.